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Fractional CTO · Marketplaces

Fractional CTO for marketplace startups

Solve the cold-start problem in the product, not just the pitch deck.

The case

Marketplaces engineering is not generic engineering.

Marketplaces are two products in one — supply side and demand side — and most founders underestimate how much engineering it takes to balance them. Search relevance, trust and safety, payments split and escrow, dispute resolution, and the dozen small mechanics that turn one-sided liquidity into a real network. We help marketplace founders design the systems that make repeat transactions inevitable instead of accidental.

Marketplace engineering rewards specialists. A fractional CTO who has shipped marketplace mechanics avoids the architectural mistakes that kill liquidity later — and gets out of your way once the patterns are established.

What we cover

Marketplaces-specific decisions we help you make

01 Search and matchmaking that converts, not just returns results
02 Trust and safety: identity verification, reviews, dispute resolution
03 Payments split with proper escrow and refund flows
04 Notification timing — too few and engagement dies, too many and you get blocked
05 Liquidity instrumentation so you can see exactly where supply and demand miss each other

Tools we use in marketplaces

Stripe ConnectAlgoliaPostgres full-textElasticsearchTemporalTwilioCloudinary

Book a call

Talk through your marketplaces problem.

Free 30-minute technical review. Tell us where you're stuck — we'll tell you what it takes.

Free 30-min technical review

Tell us where you're stuck. We'll tell you what it takes — honestly.

Open booking page

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FAQ

Marketplaces questions founders ask

Should we use Algolia or self-host Elasticsearch? +

Algolia, almost always, until you have a marketplace-specific ranking algorithm that needs custom signals. Operating search infrastructure is a full-time engineering job — buy your way out of it for as long as possible.

How do you handle escrow and refunds? +

Stripe Connect with delayed payouts. The platform holds funds until the marketplace-defined completion criteria are met, then releases. We build a state machine around the lifecycle (booked, started, completed, disputed, refunded) so every payment is auditable.

How do we prevent off-platform transactions? +

Make on-platform payment cheaper and lower-friction than off-platform — better matching, easier refunds, dispute protection. Surveillance is a losing game; product is the answer.